Job Description

The Administrative Assistant position is extremely important at since you are working directly with our

tenants and vendors.

Days and Schedule

Monday-Friday 8:00AM-5:00PM.

Essential Job Functions

Research and formulate responses to tenant questions and return phone calls to tenants within the

required timeframe.

Look-up account information

Maintain and update property information. These items include some of the following: updated tenant

lists, updated vendor lists, updated violation reports, current work order reports, update homeowner

notes in the software, etc.

Research returned mail for new addresses, contact tenant for address updates; re-send mail as

needed

Provide administrative support to property managers. These duties include some of the following:

entering and maintaining work orders, processing violation letters, charging back reimbursable

expenses, creating spreadsheets, format Word documents, draft, and proofread tenant correspondence,

etc.

Skills and Specifications

Be curious, be happy, be humble

Excellent customer service skills

Excellent written and oral communication skills, demonstrating good spelling and correct grammar

Ability to work under pressure

Strong attention to details and organizational skills

Must meet deadlines

Self-starter, able to work proficiently with little supervision

Handle day-to-day business operations

Ability to function in a paperless and paper-full office environment

The ability to perform duties and special administrative tasks be the given deadlines

The ability to work with tenants and vendors via telephone, email, and in person

The ability to prioritize tasks

Requirements

Must have +3 years of administrative experience

Professional appearance and positive demeanor

Microsoft Office suite proficiency with emphasis on Outlook

Proficient in the daily use of: Phone System, Printers, Scanners, Copy Machine

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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