Job Description

🚀 We’re Hiring: Business Process Lead – Order-to-Cash (OTC) | SAP S/4 Transformation

About Bristlecone

Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in the supply chain space. We have been a trusted partner to global enterprises such as Applied Materials, Exxon Mobil, Flextronics, Nestle, Unilever, Whirlpool, and many others.

Role Overview

We’re looking for a Business Process Lead – Order-to-Cash (OTC) to join our Supply Chain Process COE and play a key role in a global SAP S/4 HANA transformation . If you have deep expertise in OTC processes and a strong background in consulting, this is a fantastic opportunity to shape global operations.

🔍 Key Responsibilities

• Lead the design and harmonization of global OTC processes (Order Management, Pricing, Billing, Collections).
• Facilitate workshops with SMEs to gather requirements and perform fit-gap analysis.
• Ensure OTC processes are fully integrated with supply chain and finance functions.
• Develop and maintain process documentation: flows, SOPs, training materials.
• Collaborate cross-functionally with P2P and Logistics for end-to-end process alignment.
• Support testing, cutover planning, and hypercare post-go-live.

✅ Qualifications

• 8–10 years of supply chain or consulting experience with a strong OTC focus.
• Proven success leading OTC in ERP transformations (SAP ECC or S/4 HANA).
• Prior consulting experience is required; Big 4 or Tier 1 firm preferred.
• Strong facilitation, communication, and stakeholder engagement skills.
• Industry experience in Retail and CPG is required .

📌 Additional Details

• Location: Hybrid onsite in Corona, CA (Tues–Thurs in-office)
• Travel: Required for workshops and go-lives.
• Education: Bachelor’s in Business, Supply Chain, or related field.
• Start Date: ASAP

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