Job Description

Kickstart your new career with this dynamic organization! Dahl Consulting is currently partnering with a leading company in the financial services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Financial Services Call Center Representative for a contract position! Interested? Get more details below!

• Contract Length: 6+ months
• Worksite Location: St. Cloud, MN
• Compensation: $19.00 per hour

Financial Services Call Center Representative Job Summary:

The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world’s most referable platform.

What you will do as the Financial Services Call Center Representative:

• Handle complex and escalated issues from financial professionals and customers
• Provide support to our clients with the navigation and use of various systems
• Maintain minimum call handling requirements and quality review scores
• Utilize CRM tool to accurately record each call
• Work to assist callers without requiring outside assistance

What you will bring to the Financial Services Call Center Representative role:

• High School Diploma or GED
• 1+ years of customer service experience
• Proficiency in Microsoft Office tools
• Strong customer service, communication, interpersonal, and problem solving skills
• Understanding of the financial services industry preferred, but not required

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:

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