Job Description

Today, SCA Health has grown to 14,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. For more information on SCA, visit .

As a member of the Clinical Quality Team, the Practice Clinical Director will be responsible for the clinical support of physician, dentist, podiatrist and/or other clinical professional practices who are engaged with SCA Health through various structures including but not limited to Management Services Organization (MSO) agreements and employment agreements and that may provide services in a variety of settings including clinic and office-based sites. The Practice Clinical Director will be responsible for the development and provision of policies and communication of regulations pertaining to clinical performance and management of related infrastructure needs. The Practice Clinical Director will work with the Practices, the Clinical Quality team, the Practice Services Group, Management Service Organizations (MSOs), and the Chief Physician Executive to ensure that the Clinical Quality program is carried out in physician, dentist, podiatrist, advanced practice providers and/or other clinical professionals’ (collectively known as ‘clinicians’) practices.

Key Responsibilities:

• Providing clinical support/guidance for the clinicians’ practices their clinics. Examples include but are not limited to inbound consult requests, process analysis and improvement, best practices and clinical guidelines research and communication, variance and event analysis and remediation, policy/procedure guidance, educational needs assessments and content evaluation/creation, and government program reporting (e.g. MIPS/MACRA/VBC guidance)
• Supporting and continuously improving the diligence, integration, and acquisition processes
• Cross-functional and cross-departmental alignment and support
• Engagement with the multidisciplinary clinical and operational teams, including mutual support, common goal setting and objective alignment across SCA Health and Optum Health/United Health Group

• These teams include utilizing established policy, regulatory, compliance, and clinical practice experts/specialty SMEs
• The Director will work collaboratively to ensure a consistent, scalable clinical Quality program across SCA Health’s diverse portfolio

• Evaluating and reporting clinical data to internal stakeholders and external audiences, as indicated

Qualifications:

• Subject matter expertise in healthcare quality and quality related principles
• Knowledge and experience with healthcare regulatory requirements pertaining to practices
• Strong critical thinking, organizational skills and an orientation to deadlines and detail
• Experience in drafting and revising clinical practice documents including policies and standards
• Adaptable with a positive attitude and being open to changes in the day-to-day work schedule
• Clear, concise, and persuasive writing skills
• Strong skills in use of information systems, databases, and the Microsoft Office suite
• Excellent teamwork and interpersonal skills
• Clear communication skills
• Strong mission and values commitment

Education and Work Experience:

• Bachelor’s Degree required.
• Five + years’ experience in health care quality, or other similar field, with at least three years’ experience in the physician practice and/or MSO setting, in a role overseeing/directing the work of patient-facing clinicians.

• This experience should include scheduling, staffing, and workflow and throughput optimization.
• This experience should also include participation in business planning and improvement of administrative processes.

• Experience creating and implementing healthcare quality and service delivery improvement plans.

Certifications:

• None required, though relevant certifications will be considered in the evaluation process.

Other considerations (not requirements):

• Orthopedic, Gastroenterology, and/or Cardiovascular practice experience
• Experience implementing and/or overseeing imaging, non-invasive testing, and laboratory services

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