Job Description

Customer Service Specialist – Full-Time | Deer Park, IL

Compensation:

This position pays $18 – $20 per hour , depending on experience and qualifications.

Bonus eligibility and amount are based upon company and/or individual performance.

Benefits Offered:

Benefit offerings for full-time employment include:

• Medical, dental, and vision insurance
• 401(k) plan with employer match or a non-qualified deferred compensation plan

Work Arrangements:

This is an on-site role located in Deer Park, IL. Flexible work arrangements are not available for this position.

Position Summary:

The Customer Service Specialist will serve as a key liaison between clients, sales staff, and senior management. This role is responsible for managing customer relationships, fulfilling orders, and ensuring smooth communication across teams.

Key Responsibilities:

• Manage client relationships and provide responsive customer service
• Fulfill daily orders accurately and efficiently
• Communicate product and service information to agents and customers
• Resolve product and service issues with professionalism
• Act as a liaison between the sales team and customers
• Develop, implement, and maintain internal processes

Qualifications:

• Minimum 3 years of related experience
• College degree preferred
• Strong communication and customer service skills
• High attention to detail and organizational ability
• Professional phone presence
• Proficiency in Microsoft Word and Excel; QuickBooks experience is a plus

Legal Disclaimers:

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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