Overview: Gathering and interpreting data. Gathering and documenting business requirements. Defining and documenting processes (process flows/swim lanes). Resolving transaction/data/process discrepancies. Identifying opportunities to automate, streamline, and standardize data and processes. Creating business requirements documents and functional specs for technical solutions. Duties and Responsibilities: Gather and analyze data. Interpret gathered data. Submit reports to relevant department heads and management. Identify patterns and trends in data. Help teams achieve business goals and needs. Formulate documentation. Track and reconcile data. Define, track, and monitor KPIs. Gather and document requirements as per SGWS PMO. Identify risks and define mitigation plans. Define project objectives and scope. Create functional specs and work with developers to translate them into technical specs. Develop and track QA scripts for business functionality testing. Perform light configuration and use tools (Alteryx, SQL, etc.). Collaborate with business and IT stakeholders to prioritize activities by business value and urgency. Minimum Qualifications: Bachelor's Degree. Entry-level. Critical thinker, influencer, results-oriented. Strong team player, highly collaborative. Excellent analytical, problem-solving, decision-making, and quantitative analysis skills. Understanding of IT processes and ability to translate technical concepts into business language. Excellent customer service skills. Strong planning and organizational skills. Proficiency in high mathematical concepts. Excellent communication and interpersonal skills. Preferred Qualifications: Master's Degree.
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