Job Description

Interested in improving governmental interactions with the vehicle dealer and lending communities through software? How about disrupting an industry using cutting-edge, SaaS technology?

Through the application of its secure technology, CHAMP Titles digitizes the process of vehicle titling between state government, financial institutions, auto dealers, and consumers. Winner of multiple awards, including Inno Startups to Watch, GCP Best of Tech, and Purpose Jobs Best Places to Work, CHAMP Titles takes pride in its innovative, collaborative, and inclusive culture.

As a Dealer Activation Specialist in this role, you will be responsible for providing expertise and support to dealerships across several states. Your primary tasks will include nurturing existing relationships with dealerships and lenders and assisting them with mastering CHAMP Title’s products. We are looking for someone has a passion for exceeding customer expectations and building strong relationships.

Responsibilities:

• Connect and build relationships with dealerships and lenders
• Evangelize CHAMP Title’s active product resulting in dealership adoption
• Navigate roadblocks and technical challenges at individual dealerships to align with CHAMP Titles’ products
• Provide professional and accurate responses, demonstrating a high level of knowledge and expertise
• Escalate more complex issues to the appropriate department or team member for further assistance
• Complete additional tasks as assigned
• Stay updated on product knowledge, policies, and procedures.
• Continued education on industry updates and best practices
• Requires: 50%+ travel

Experience:

• 1+ years customer success or account management experience
• Knowledge of DMV forms, paperwork, regulations, titles, and liens
• Knowledge of processing out or state titles
• Ability to build strong working relationships and working collaboratively across all levels of the organization
• Proven ability to think critically and solve problems creatively
• Strong verbal and written communication skills
• Strong interpersonal skills

Benefits – Why You Want to Work with Us!

· Flexible Schedule

· Dental insurance schedule

· Health insurance

· Vision insurance

· Unlimited PTO

· Competitive salary

· Year-end bonus potential

· Matching 401K

Location: Ideally Cleveland, will entertain remote

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