Job Description
Job Title: Desktop Support Engineer
Job ID: 24-02581
Location: Bothell, WA, 98021
Duration: 12 Months contract on W2
100% Onsite
Schedule: M-F 8am - 5pm PST
Top Skills: - Good technical knowledge and previous desktop support experience
- Strong analytical and problem-solving skills for technical issues
- Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
- IDF Experience
- Office365 Experience
- Experience working in a large corporate environment preferred
The Specialist IT Site Services is responsible for IT Site Support activities. As part of this role, you will take part in daily operational support activities along with augmented support technicians, additionally providing guidance and leadership to ensure a smooth execution of service delivery. The role will report to the regional Site Services Delivery Manager (SDM). The successful candidate will have a relentless passion for customer service and technology and a strong focus to deliver exceptional IT Support to our workforce within our process framework.
Qualifications & Experience
- Good technical knowledge and previous technical support experience
- Strong analytical and problem-solving skills for technical issues
- Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
- Supporting a qualified environment such a Manufacturing Facility and experience in supporting regulatory audits/inspections.
- Ability to work collaboratively with colleagues, augmented staff, and third-party vendors.
- Ability to work in a fast paced, dynamic environment balancing demand.
The hourly rate for this position is between $33.00 – $36.00 per hour.
Compensation: Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Job Tags
Hourly pay, Contract work,