Job Description

Job Title: Desktop Support Specialist

Skills: Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc, BitLocker, MFA & Google DUO, Active Directory 360.

Experience: 4-6 Years

Location: Salt Lake City, UT

Job Type: Fulltime

We at Coforge are hiring for Desktop Support Specialist with the following skills:

• Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
• Should have over 4 years of experience in Deskside support.
• Imaging using Pix boot, SCCM/ Intune.
• Experience in resolving Active Directory 360 issues.
• Experience with BitLocker, MFA & Google DUO.
• Experience with autopilot.
• Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
• Must have experience in supporting hybrid/Remote users in a large enterprise environment.
• Graduation or equivalent degree is mandatory.

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