Job Description
Responsibilities
- Manage and lead engagements related to transaction monitoring, including policy and procedure development; process improvement; support transaction monitoring system implementation; and rule tuning (e.g., user acceptance testing, above-the-line/below-the-line testing support)
- Manage transaction monitoring team responsibilities in a team lead capacity including:
- Guide transaction monitoring analyst/associate-level reviewers
- Provide periodic reporting and escalations to management, including maintaining trackers of team productivity, quality results, and necessary escalations
- Oversee alert and case investigation production quality, including performing sample-based quality control (QC) and quality assurance (QA) reviews
- Master production quality on alert and case reviews in high-volume scenarios (e.g., remediation of backlogs, lookback reviews, process optimization)
- Develop and coach on strong transaction monitoring narratives for alert dispositions and case investigations
- Prepare and review transaction monitoring case investigations and case memoranda
- Ensure completion of tasks/casework assigned to the engagement team
- Provide guidance and training to team members on skills related to client matters/engagements
- Manage engagements to meet deadlines and commit to delivering quality work products on time and on budget
- Maintain education and knowledge for BSA, AML/KYC/OFAC, and PATRIOT Act regulations
- Ensure team meets clearly defined productivity and quality assurance standards
- Other duties as assigned
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