Director of Operations Job at Merraine Group, Inc., New York, NY

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  • Merraine Group, Inc.
  • New York, NY

Job Description

This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors — and where creative input is already abundant.

Position Overview

The organization is seeking a true Marketing Operations leader — someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.

With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work — the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.

This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.

Key Responsibilities

Marketing Operations Leadership

  • Own the full operational backbone of the marketing function.
  • Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
  • Ensure all campaigns move smoothly through production — from kickoff to final delivery — with clear milestones and expectations.

Production & Project Management

  • Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
  • Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
  • Review and interpret production plans, scopes, budgets, and timelines — and push back appropriately based on operational expertise.

Budget & Resource Oversight

  • Manage large-scale budgets with sophistication and accuracy.
  • Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
  • Identify cost-saving opportunities and operational improvements without compromising quality.

Agency & Partner Management

  • Serve as the operational point of contact for creative, media, research, and production agencies.
  • Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
  • Coordinate the multiple external stakeholders involved — without adding creative opinions or noise to the process.

Performance Monitoring & Process Optimization

  • Track progress, escalate risks, and course-correct swiftly.
  • Build feedback loops and operational dashboards to monitor project health.
  • Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.

Who Will Thrive in This Role

  • Someone who gets excited by operations , structure, systems, workflows, and the mechanics that make creative possible.
  • A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
  • A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
  • A professional who has worked at scale — high-budget, fast-paced, agency-style production environments.

Required Experience

  • 5–10+ years in marketing operations , production operations, or agency operations — with clear ownership of operational deliverables.
  • Direct experience managing large budgets , detailed production plans, and complex, fast-moving campaigns.
  • Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
  • Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
  • Expertise in organizing high-volume, high-stakes marketing workstreams.
  • Exceptional communication and organizational skills.
  • Passion for the organization’s mission and comfort working within a Jewish and Israel-focused context.

Preferred Qualifications

  • Experience in high-growth, startup-like environments.
  • Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).

Job Tags

Shift work,

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