Job Description
Are you a people person with a touch of enthusiasm? Ready to dive into a role where you can learn, grow, and truly make a difference? We're looking for someone like you to join our team!
What We're All About:
We're dedicated to delivering exceptional service that's kind to families, pets, and the environment. As a Customer Experience Specialist, you'll become a valued member of a dynamic, supportive team where your positive energy will make a real impact. This role is your gateway to a fulfilling career with plenty of opportunities for advancement!
What You'll Be Doing:
Reach out to follow up on customer quotes and assist with any inquiries on behalf of our sales team.
Ensure new service quotes and customer accounts are accurate and complete; collaborate with sales reps to fill in any gaps.
Utilize your growing pest control knowledge and friendly demeanor to assist customers in making informed decisions.
Keep communication smooth and organized across teams.
What We Offer:
No Prior Experience Needed: We provide all the training you'll need, including coverage for general pest control licensing. All testing and training fees are on us!
Opportunities for Growth: Advance within our Customer Experience Department into roles such as Customer Care or Inside Sales.
Fun Work Environment: Enjoy a team that celebrates wins with engaging events and team activities.
Hybrid Schedule: Enjoy a blend of in-office and remote work (3 days in-office, 2 days remote).
Great Benefits: Competitive pay, benefits with employer contribution, paid time off, and paid company holidays.
Who We're Looking For:
People Skills: You love connecting with others and brightening their day.
Communication Skills: Clear and empathetic in every interaction.
Adaptability: Eager to learn and thrive in a dynamic environment.
Tech-Savvy: Comfortable with CRM software and a typing speed of at least 30 WPM.
Passion: Excited about eco-friendly solutions and making a positive impact.
Critical Thinking: Keen to identify and resolve issues with accuracy.
Ready to be part of a team that values customer satisfaction as much as you do? Apply now and let's create a positive impact together!
Employment Type: Full-Time
Salary: $ 15.00 17.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Remote job,