Job Description

Responsibilities:

• Handling customer and agent Inbound orders/shipments.
• Performing data entry, processing documents, and managing shipments.
• Monitoring, tracking, and updating the status of shipments as part of daily procedures.
• Providing customer support services with timely and real-time tracking updates.
• Ensuring customer satisfaction by understanding operational procedures and meeting customer requirements.
• Checking and reporting profits and losses and managing accounts payable and accounts receivable.
• Administer weekly/monthly freight payment reporting, including accruals.
• Identifying, reporting, consulting on, and finding resolutions for any issues.
• Monitoring all cargo and providing reports to the direct manager.

Requirements:

• Advanced skills in MS Office: Excel, Word, and PowerPoint.

< Employment Benefit >

• Provide Insurance: Medical ((PPO) / Dental / Vision)
• 401K with matching
• Cell Phone Allowances
• Paid Vacation
• Lunch Allowance

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