Job Description

Front Office Assistant

Required Skills & Experience:

• Minimum one (1) year’s medical front office or equivalent administrative experience required.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel, required.
• Clerical experience to include filing, calculator, and telephone skills required.
• Typing skills of minimum 35 WPM required.
• Working knowledge of medical terminology, anatomy required.

Schedule: Mon-Fri 8:30am-5pm

Experience in healthcare industry highly preferred.

Duties:

The Intake Coordinator is responsible for the timely and accurate entry of a variety of data, including patient information, and billing and payroll information. Responds to referrals from a wide range of referral sources. Essential Duties:-Assists the functions of patient care management through thorough, timely, and accurate data entry and system reporting. -Communicates patient needs to the clinical team via entry into the electronic medical record. -Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for care, plan of care initiation, and coordination of care with multiple service providers. -Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes. -Maintains comprehensive working knowledge of Hoag at Home contractual relationships and ensures that patients are admitted according to contract provisions.

Skills: At least two (2) years’ experience in customer service, preferably in home health care preferred. -Hospice: At least two (2) years’ experience in customer service, preferably in hospice preferred.

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