Job Description
Position Summary:
We are seeking a highly analytical and collaborative IT Business Analyst with deep expertise in Business Intelligence (BI) reporting tools and experience with teams implementing Enterprise Resource Planning (ERP) systems , particularly in the domains of Human Resources, Work Management, and Finance . The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and technical requirements.
- Support ERP system implementation with a focus on reports for HR, Work Management, and Finance module in the Cayenta EPR system
- Conduct gap analysis and recommend process improvement and document business processes.
- Create test case scenarios for report testing and changes
- Generate change requests for implementing reports in production environment using ServiceNow
- Work closely with developers, data engineers, and other IT teams to implement solutions.
- Perform data analysis and validation using SQL and other querying tools.
- Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
- Ensure data integrity, security, and compliance with organizational standards.
Required Qualifications:
- Bachelor’s degree in Information Technology, Business Administration, or related field.
- 3+ years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
- Hands-on experience with Cognos, Power BI, Tableau, Spotfire, or Domino .
- Strong understanding of ERP systems, especially in HR, Work Management, and Finance .
- Proficient in SQL and data querying techniques.
- Excellent written and verbal communication skills .
- Strong analytical mindset and attention to detail.
- Proven ability to work effectively in a team-oriented environment .
Preferred Qualifications:
- Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
- BI certification or training in one or more reporting tools.
- Familiarity with Agile or Scrum methodologies.
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