Job Description
Are you ready to take the next step in your IT career in a company with strong teamwork values, a friendly and welcoming culture, and plenty of room for advancement? Keytel Systems takes pride in providing innovative, top-tier outsourced IT services and creating an efficient, empowered, and friendly working environment.
What You’ll Do:
- Work with PC Hardware, operating systems, and networks
- Troubleshoot, diagnose, and resolve typical PC hardware and software issues
- Use backup and recovery software and methodologies and basic firewall functions
- Troubleshoot basic networking hardware and protocols.
- Use CRM and ticketing systems to manage client issues
- Schedule M-F 7AM-4PM
Skills You’ll Need:
- Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans.
- Confidence and commitment to top-tier customer service in a fast-paced environment.
- Ability to stay organized and follow tasks through to completion with accuracy.
- Willingness and ability to learn new applications and skills.
- 1-3 years of hands on PC support experience.
- Office 365 experience.
- A general knowledge of different hardware platforms, cloud services, and line of business applications.
Compensation:
- $20 - $24/hr, scalable based upon experience
- Retirement plan, PTO, health insurance benefits, and bonus plan
- Tuition reimbursement and professional development assistance
Ready to apply?
- Quick apply with your resume
- Prefered consideration will be given to candidates who get a head start on the application process through our online portal here:
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