Job Description

Kitchen Equipment Technician

Joe Warren & Sons Company Inc., (JWS) a leading provider of commercial refrigeration and food equipment services and sales throughout New England, seeks to add a Commercial Cooking Equipment Field Service Technician to help lead the company through an exciting phase of growth. Established in 1991, JWS is a family owned-operated business and headquartered in Norwood, MA. JWS has a long history of above-market growth driven by strong customer loyalty, a dedicated and thoughtful management team, and an industry leading reputation for quality service.

Kitchen Equipment Technician  Responsibilities

• Properly maintain, service and install commercial cooking/food prep  equipment.
• Accurately and timely completes assignments for all services  performed.
• Consults with the Parts Department to accurately identify recommended  parts.
• Maintains a neat and orderly truck, along with accurate part and tool  inventory.
• Communicates with manufacturers as needed to help with diagnosing problems with  equipment.
• Defines equipment problems, collects data, establishes fact and draws valid conclusions about the work needing to be  performed.
• Provides highest level of service to the customer and professionally communicates the service needed to  customers.
• Promotes and recommends other services provided by JWS to  customers.

Kitchen Equipment Technician Qualifications

• High School diploma or GED and valid driver’s license.
• Can work well independently or as part of a cohesive team.
• Show passion and empathy towards our customers and team.
• Must be able to use hands for fine manipulation of hand tools.
• Highly safety conscious and must be able to climb stairs and ladders.
• Able to follow through on duties and assignments with minimal supervision.
• Background experience in gas, electric, plumbing, and/or steam.
• (5) years of experience in commercial equipment repair, or in a related area.
• Excellent organizational skills, must be motivated and a self-starter with a team-first attitude.  
• Physical Requirements:   Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally. lift/carry up to 70 lbs.   Ability to work on ladders, roofs, and other high places.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.

Kitchen Equipment Technician   Benefits:

• Attractive compensation package with periodic reviews, bonuses, and increments
• Very competitive 401k with a 4% Safe Harbor Match
• Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA
• Ready-to-Go Company Vehicles: Equipped with all necessary tools and equipment.
• Flexible On-call with Overtime: Infrequent on-call schedules and plentiful OT opportunities with incentive pay.
• Career Growth: Paid training, tuition assistance, and numerous advancement opportunities.
• Mentoring Incentives: Earn extra by mentoring through our Experienced Training Program.
• Life & Disability Insurance for your peace of mind
• Benefit from our company-wide Bonus incentive program with quarterly payouts
• Enjoy 9 company-funded holidays along with generous PTO
• Robust career progression opportunities
• Referral bonuses for expanding the JWS family
• Vast training and professional development prospects
• Tuition reimbursement and individual developmental plans for continual growth

At this time, we are not seeking agency assistance or third-party recruitment services.

We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.

Joe Warren & Sons Co. Inc. champions diversity and inclusivity. We provide equal employment opportunities to all, irrespective of age, color, disability, ethnicity, family status, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected classification. Embrace a diverse, inclusive work environment with us.

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