Job Description

About the Company At Fountain Life, our mission is to make age 100 the new 60. We provide preventative, predictive and personalized medicine that enhances performance and turns back the clock. Our goal is for each of our members to live their most fulfilling, vibrant, and healthful version of themselves at every stage of life.

Fountain Life focuses on proactive versus reactive care; with a world-class medical team that includes scientists and age-management pioneers who tap into the most advanced biotechnology, sensors, AI and therapeutics to enhance performance, boost longevity, and detect and pre-empt diseases including cancer, cardiac, metabolic, neurodegenerative disease, and more before they can cause harm.

We are healthcare, reimagined.

About the Role We are seeking a qualified Medical Assistant to join our team at Fountain Life to work as part of an integrated care team including nurses, nutrtitionists, health coaches, care coordinators and led by a longevity physician. The medical assistant will work closely with the physician to support optimal care of our members. This position is responsible for providing an excellent customer experience in a team-based environment while assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This position is responsible for the collection, communication and documentation of accurate patient information/data and maintaining medical records according to regulatory standards and organizational policies and procedures. The medical assistant will provide patient instructions as directed by the physician. Other responsibilities include coordinating requests for information, prescriptions, tests, and procedures and support of lab collection and diagnostics as needed.

• Responsibilities Documentation and filing of clinical records in the electronic health record.
• Assisting physician to capture and implement medical plans for members.
• Creating supplement orders through online dispensary.
• Management of prescription requests under the supervision of a physician and medication reconciliation.
• Collection of results from diagnostic laboratory portals.
• Functional Expertise Proficient in medical terminology.
• HIPAA compliance certification.
• Strong multi-tasking skills. Attention to details even under pressure.
• Time management skills with the ability to meet deadlines.
• Documentation management and ability to use electronic health records.
• Experience using diagnostic portals.
• Ability to work with strict confidentiality requirements, as well as utilize good judgment in the preparation and distribution of confidential information.
• Education And Experience Associates degree, and previous MA experience
• 2 years clinical experience in a physician’s office or ambulatory setting in lieu of degree/diploma
• CCMA or RMA preferred.

Equal Opportunity Statement Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

• Fountain Life Lives By The Following Customer Experience Promises I will always strive to surprise and delight our members.
• I will over deliver and exceed members expectations.
• I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated.
• I will always be respectful of our member’s time and strive for a seamless experience.
• I will strive to make the entire journey intuitive, educational, and understandable.
• I will ensure that all results are simple to understand, data driven, and actionable.
• I will continually look for ways to digitize, dematerialize, demonetize, and democratize.
• I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience.
• I will ask for feedback and always strive to be better.
• I will create memorable experiences.

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