Job Description
Location: Need to sit onsite in the Nashville office two days a week.
Hours: Monday through Friday 8am-4:30pm with occasional Saturdays
Pay: $20-$24 per hour
Type: direct hire
Job Description:
We are seeking a dedicated Medical Assistant with 1-2 years of experience to join our dynamic team. This role requires clinical expertise and the ability to navigate the challenges and ambiguities often present in a startup environment. You will play a crucial part in guiding patients through their reproductive health journey, primarily in an office-based telehealth setting with minimal physical patient interaction.
Responsibilities:
- Provide exceptional care to patients, ensuring their needs are met with empathy and efficiency.
- Facilitate smooth interactions with Posterity Health through high-touch scheduling and care coordination.
- Greet patients at the clinic and ensure they feel welcome and supported.
- Communicate and educate patients on their lab results, presenting the Posterity Health three-step reproductive workup.
- Assist patients in starting their reproductive workup, including scheduling appointments and handling payment collection.
- Prepare patient charts for upcoming encounters, ensuring all information is accurate and up-to-date.
- Support physicians and advanced practice teams in scheduling patients and keeping them on track with their treatment plans and objectives.
- Maintain comprehensive knowledge of patient referral status and document all interactions in the EMR.
- Ensure health information is managed in compliance with practice and federal regulations.
- Track member information, schedules, files, and forms confidentially.
- Initiate outreach and follow-up procedures for missed appointments as necessary.
- Perform other duties as assigned.
Requirements:
- 1-2 years of experience as a Medical Assistant.
- Appropriate MA certification.
- Certified Case Manager certification is a plus.
- Previous care coordinator experience is a plus.
- Strong computer skills, including proficiency with electronic medical records and Microsoft Excel.
- Exceptional written and verbal communication skills.
- Excellent organizational skills with a strong attention to detail.
- Superior clinical assessment and analytical abilities
- Effective time management skills.
- Ability to work independently with minimal supervision.
- Proven ability to thrive in a fast-paced and sometimes stressful environment.
- A willingness to expand your technical skill set and adapt to new challenges.
Job Tags
Hourly pay, Saturday, 2 days per week, Monday to Friday,