Job Description

Medical Office Assistant (Patient Helper) – Cambridge Biotherapies

Full-Time | Monday–Thursday | Cambridge, MA | $20–30/hr

Bring Calm, Care & Organization to Every Patient Interaction

Join our mission-driven mental health clinic as the first friendly face patients meet. You’ll support appointments, records, and patient flow — all while helping people feel seen, supported, and safe.

Your Day-to-Day:

• Greet patients and answer calls with warmth
• Schedule and manage appointments
• Maintain patient records and verify insurance
• Support clinical staff during treatments
• Assist with billing and clinic operations

You Are:

• Organized, detail-oriented, and compassionate
• Experienced in healthcare admin or front-desk roles (1+ year preferred)
• Comfortable with EMR/scheduling software
• Calm and professional under pressure

Why Cambridge Biotherapies?

• $20–30/hr, paid time off, health/dental/vision insurance, 401(k) match
• Tuition reimbursement & professional development opportunities
• Supportive team in a mission-driven environment
• Make a real impact on patients’ mental health journeys

Location: On-site, 6 Bigelow Street, Cambridge, MA 02139

Job Type: Full-time

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