Job Description
SNI Companies has partnered with a healthcare company in the Northwest Houston area that is seeking multiple Bilingual Medical Schedulers to join their team. The ideal candidate will have a background in Orthopedics or Pain Management.
Candidates must be fluent in both English and Spanish.
Essential Functions:
- Communicates with all appropriate parties regarding patient and procedure
- Follows-up and ensures all documentation is obtained
- Verifies if all LOP's have been obtained prior to scheduling procedures
- Schedules and/or reschedules patient appointments
- Coordinates transportation for our procedure patients, if needed
- Inform and provide the patient with the necessary information and instructions prior to the procedure date
- Follows-up on all Canceled or No Show Patients
- Sends prescriptions to the pharmacy via fax or e-mail
- Answer telephone and deal with inquiries
- Update patients' information into the EMR database
- Updates daily log for all patients' office visits
- Updates daily log of all patients who have confirmed procedures
- Communicates with the doctor and attorney offices
Qualifications:
- Knowledge of Excel, Microsoft Word, outlook
- Has EMR experience
- Has a good understanding of medical terminology, good communication skills and is detail-oriented
- Spine Pain Management/Orthopedic background knowledge experience is preferred
- Exceptional customer service and phone etiquette
- Must have 1 year of experience in a medical office setting
- Must be bilingual and fluent in Spanish
- Pain management or orthopedic is highly preferred
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