Job Description
Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Office Account Coordinator for our Employee Benefits Team in Carpinteria, CA!
(Hybrid schedule M-F 8-5: 3 days in office. 2 days after 90 days)
WHAT YOU’LL DO:
- Help customers understand insurance policies/coverages and determine their individual service needs
- Act as an advocate for customers on employee claim issues and carrier relations
- Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
- Educate customers on compliance responsibilities for state and federal laws effecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
- Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
- Other duties or special projects may be assigned
- Foster and seek relationships with teammates across all levels of Brown & Brown
- Ensure compliance with government agencies and corporate policies and procedures.
- Always conduct the highest level of confidentiality
WHAT YOU'LL NEED:
- Able to obtain Life & Health Insurance License for required states within six (6) months
- Proficiency in Microsoft Windows, Office 365, Word, and Excel
- BenefitPoint experience or skills to learn software program at an accelerated ability and familiarity with AMS360
- Exceptional telephone demeanor
- Maintain a high level of confidentiality
- Exceptional customer service and interpersonal skills
- Bilingual Spanish
WHAT WE OFFER:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid time off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Pay range: $20-$30/hr - DOE
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