Job Description

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Office Account Coordinator for our Employee Benefits Team in Carpinteria, CA!

(Hybrid schedule M-F 8-5: 3 days in office. 2 days after 90 days)

WHAT YOU’LL DO:

• Help customers understand insurance policies/coverages and determine their individual service needs
• Act as an advocate for customers on employee claim issues and carrier relations
• Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
• Educate customers on compliance responsibilities for state and federal laws effecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
• Other duties or special projects may be assigned
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures.
• Always conduct the highest level of confidentiality

WHAT YOU'LL NEED:

• Able to obtain Life & Health Insurance License for required states within six (6) months
• Proficiency in Microsoft Windows, Office 365, Word, and Excel
• BenefitPoint experience or skills to learn software program at an accelerated ability and familiarity with AMS360
• Exceptional telephone demeanor
• Maintain a high level of confidentiality
• Exceptional customer service and interpersonal skills
• Bilingual Spanish

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Pay range: $20-$30/hr - DOE

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