Job Description

Order Administration Specialist

Our client is seeking a detail-oriented and collaborative Order Administration Specialist to support the full quote-to-cash cycle for global customers. The ideal candidate thrives in a fast-paced, cross-functional environment, ensuring order accuracy, compliance, and exceptional customer service. This role requires strong problem-solving skills, adaptability, and a proactive approach to building trusted partnerships across teams and customers.

This role is a hybrid model in Dayton, Ohio.

Applicants must be located in the Dayton, Ohio area.

Order Administration Specialist Responsibilities

• Process and manage complex customer orders with accuracy and efficiency through Salesforce, Oracle, and related systems.
• Collaborate with Sales, Finance, Logistics, and Compliance teams to ensure smooth order fulfillment and revenue recognition.
• Maintain precise documentation, verify order details, and perform quality checks to ensure policy compliance.
• Support customers and internal partners with order inquiries, delivery updates, and issue resolution.
• Identify process improvements, troubleshoot system issues, and proactively escalate problems when necessary.

Order Administration Specialist Qualifications

• 2–5 years of experience in order administration, sales operations, or a related role.
• Strong attention to detail, organizational skills, and proficiency in Microsoft Excel and ERP/CRM systems (Salesforce, Oracle preferred).
• Excellent communication and collaboration skills across internal and external stakeholders.
• Ability to manage multiple priorities, meet deadlines, and adapt to evolving business needs.
• Knowledge of trade compliance, import/export processes, and global tax/VAT concepts is a plus.

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