Job Description
1ST SHIFT (8a-4:30p OR 8:30a-5p)
MULTIPLE OPENINGS
COVID VACCINE + BOOSTER REQUIRED
Experience :
Prior experience in a business setting providing customer service.
Experience processing and verifying electronic information and data.
Duties & Responsibilities:
- Registers visiting patients, explain the registration process, and respond to questions.
- Processes patient co-payments, co-insurance, deductibles and balances due.
- Safeguards cash, checks and receipts and reconciles cash drawer at end of each business day.
- Assists patients with Kiosk check-in as needed.
- Completes the Medicare Questionnaire for each patient and adjusts patient coverage based on results.
- Counsels patients regarding non-covered services.
- Monitors patient waiting area for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.
- Completes registrations on inpatient units who may be missing information from their original registration
- Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.
Education :
High school degree or equivalent
Job Tags
Day shift,