Job Description

Job Responsibilities:

• Execute localized social media plan
• General office management, including managing the internal calendar of appointments for staff, student and event schedule, data entry, and preparing for next business day appointments.
• Answer phones for inquiring parents and current clients
• Manage internal invoice system and collection of payments
• Provide optimal customer service ensuring that each student in our center has an exceptional and successful experience at Brain Balance
• Opportunity to positively impact and change the lives of children!
• Scanning and sending documents
• Help to create and maintain the staff schedule
• Greeting and assisting families with questions
• Assisting Directors with clerical work
• Helping with billing and processing claims
• Jump in to assist or run a child through their programming when we are short staffed

Requirements and qualifications include:

• Minimum of a High School degree required
• Experience in with insurance billing (medicaid/medicare)
• Must demonstrate care and compassion towards children
• Ability to work with kids who struggle in areas of focus and attention, behaviors, social skills, etc. as you will have to jump in and help every now and then
• Communicates articulately and effectively in person and on the phone
• Enthusiastic, outgoing and team oriented personality
• Excellent organizational skills with an attention to detail
• Exceptional written communication skills
• Familiarity with Google platforms and customer relationship software
• Fluent in social media platforms including but not limited to Facebook and Instagram
• Motivated to take the initiative to ensure that a student's time at Brain Balance is memorable
• Confident and flexible demeanor
• Able to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.

Compensation details: 18-20 Hourly Wage

PIa0669945e516-30492-35652781

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