SUMMARY OF JOB:
Serve as a leader for the Loan Assistants. Responsible for day-to-day scheduling, staffing issues, and ensuring compliance with all procedures, policies, and compliance requirements. Strong understanding of board policies, department guidelines, and banking regulations. Oversee the loan assistants in all phases of processing and servicing loans to ensure excellent customer experience. Expected to assist in enhancing the relationship with the business members throughout the life of the loan and cultivating new loan opportunities. Model courteous, efficient, helpful, and accurate behaviors, as well as cultivating key internal networks with essential business partners.
ESSENTIAL JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
Education: High School Diploma or Equivalent; College Degree Preferred
Work Experience: 5+ years of experience in retail banking or financial services
Supervisory Experience: 1-2 years preferred
Licenses/Accreditations: N/A
Computer Skills: Proficient with Microsoft Office Suite; 10-Key by touch is preferable
Other Requirements: Basic knowledge and understanding of state and federal lending laws; strong understanding of environmental and appraisal policies and procedures. Ability to effectively manage multiple responsibilities and priorities. Ability to lead, motivate, and foster teamwork. Ability to effectively discern information and formulate appropriate action. Ability to think critically and provide appropriate solutions. Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, and operating a telephone.
Preferred Skills/Experience: Prior supervisory experience preferred. Strong attention to detail and accuracy; professional and courteous communication skills. Strong oral, written customer service skills.
SPECIFIC DUTIES AND RESPONSIBILITIES
Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information.
Financial: Familiarity with financial terms and practices; mathematical calculations.
Administrative Duties: N/A
Autonomy: Discretion for recognizing and minimizing risk to the bank.
Employees Supervised: X
Budget Responsibility: N/A
The applicant who is selected for this position will be eligible for the following compensation and benefits:
InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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