This is a remote position.
Responsibilities:
• Design and develop ServiceNow applications and modules, including ITSM, CSM, HRSD, and custom applications.
• Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, and integrations.
• Collaborate with business analysts and architects to understand requirements and translate them into technical solutions.
• Participate in Agile development processes including sprint planning, reviews, and retrospectives.
• Ensure code quality through peer reviews, unit testing, and adherence to development standards.
• Troubleshoot and resolve issues related to ServiceNow applications and integrations.
• Stay updated with the latest ServiceNow features and best practices.
Required Skills:
• 4-6 years of experience in ServiceNow development.
• Strong knowledge of JavaScript, Glide API, and ServiceNow Studio.
• Experience with ServiceNow modules such as ITSM, CSM, or HRSD.
• Familiarity with REST/SOAP integrations and ServiceNow IntegrationHub.
• ServiceNow Certified System Administrator (CSA) required.
• Certified Application Developer (CAD) or Implementation Specialist certifications preferred.
• Bachelors degree in Computer Science, Information Technology, or related field.
Desired Skills
• Experience with Agile/Scrum methodologies.
• Familiarity with CI/CD pipelines and automated testing in ServiceNow.
• Exposure to global or enterprise-scale ServiceNow implementations.
• Strong problem-solving and communication skills.