Job Description

Opal is redefining identity security for modern enterprises. The concept of least privilege access is well understood in theory but very hard in practice. We've all felt the pain of not getting the access we need to do our job - and security teams feel the pain of either being a bottleneck or authorizing everyone at the expense of risk. At Opal, we’re solving this critical problem to make least privilege not only possible but practical. We are taking an age-old problem in enterprise software and making it simple. Our product prioritizes consumer-grade simplicity with enterprise scale, reliability, and security. Our customers love our product, and we’re humbled to work with amazing companies like ScaleAI, Grammarly, Databricks, and Figma.

You'll join an experienced team of engineers with direct experience building and scaling teams through massive growth at companies like Slack, Meta, and Samsara. On the back of this experience and our success to date, we’ve raised over $32M from leading investors, including Greylock and Battery Ventures. Join us as we build the next generation identity security platform!

Your responsibilities

• Create user-friendly documentation, including API guides, technical specs, user manuals, and knowledge-base articles

• Collaborate with developers and product managers to understand and document complex technical concepts

• Maintain a centralized, well-organized documentation repository with proper version control

• Improve documentation processes and tools, staying aligned with industry best practices

• Keep documentation up-to-date with the latest software features and updates

• Ensure consistency in style and tone across all technical content

Our ideal candidate

• Excellent written communication skills with strong attention to detail

• Quick learner able to grasp and explain technical concepts

• Collaborative team player with a process improvement mindset

• Skilled at managing multiple projects simultaneously

• 5+ years tech industry experience with at least 2+ as a technical writer

Contract Details:

• 20 hours per week

• 3-month initial contract with potential for full-time hire

• Remote work with recurring on-site meetings as needed. Our office is near Union Square in Manhattan. 

Research shows that candidates from underrepresented backgrounds rarely apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself. Opal is an Equal Employment Opportunity Employer.

Compensation

$45.00 – $57.00 per hour

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