Job Description
Build Your Career with Ashley
Virtual Sales Associate – Tampa, FL (Hybrid)
What Will You Do?
Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer.
- Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature.
- Answers guest inquiries and assists with navigating the shopping experience.
- Provides timely and accurate information to the guest.
- Researches, locates, and provides product solutions that aid the guest in making purchasing decisions
- Upsells products and services
- Offers and explains available payment options
- Assist in Share Cart making to aid the guest in purchasing.
- Supports the recovery of guest sales
- Meets or exceeds established and agreed upon sales goals
- Remains up to date on all the products and services that the company offers
- Interacts with team members and guests in a way that reflects our culture and core values.
- Training weekly to expand knowledge and grow as a professional agent
- Willing to work in a team environment and work individually.
What Do You Need?
- Must have 1-2 years of sales experience
- Proficient in technology, computer literacy and typing
- Required to follow all scripts, policies and procedures as provided, and comply with guest experience training
- Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts
- Internet connections at home
Apply today and find your home at Ashley!
Hourly Rate: $15/hour plus commission
Benefits We Offer
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and PTO
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance
Our Core Values
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only
Job Tags
Hourly pay, Holiday work, Remote job, Flexible hours, Night shift, Weekend work,